**CANCELLATIONS ON ANY ITEM THAT HAS ALREADY BEEN SHIPPED FROM OUR WAREHOUSE WILL BE TREATED AS A RETURN AND ALL INCURRED FEES WILL BE APPLICABLE. A DELIVERY SIGNATURE IS NOT NEEDED FOR RETURNS IF THE CUSTOMER CANCELS THEIR ORDER AFTER IT SHIPS FROM OUR WAREHOUSE AND BEFORE IT CAN BE DELIVERED.
Returns will be accepted only up to 10 calendar days after the buyer signs for delivery or the product shows delivery through a ground carrier and only under the condition that the buyer arranges for shipping back to Discount BBQ Direct and pays all applicable shipping charges incurred to and from Discount BBQ Direct.
The buyer must call before returning merchandise or to cancel an order. All returns are subject to credit (amount paid for the item) minus any shipping charges incurred and a restocking fee of 15-25% due to depreciation, only after inspection of returned merchandise by Discount BBQ Direct.
If you have any questions about Shipping Costs and Policy or the Return Policy, please call us at 800-986-0748.
Discount BBQ Direct